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Call us on 0808 223 5021

REQUEST A FREE HOME VISIT

When dealing with an insurance claim it is normal practice for the loss adjusters appointed by the insurance company to determine if the claim is valid and to then report back to the insurer regarding the amount of damage caused and approximate cost to restore the property back to its pre-loss condition. Insurance companies employ the loss adjusters to deal with the insurance claim settlement and as their title suggests they ‘adjust’ the value of an insurance claim.

Having researched the historical events it is valid to statement that in most cases the adjustment is in a downwards trend mainly due to the fact that it is in the insurance company's interest to reduce liability and save as much money as possible. In most cases the policyholder is at a disadvantage as they have no experience in dealing with an insurance claim, whereas the loss adjuster may have many years’ experience, and have handled 100’s if not 1,000’s of similar claims. Do you think that is fair to the policy holder?

What If you had a Representative Worked for You Instead? Did you know that you have the right to choose your own independent claims management/assessor or loss adjusting company to assess ALL aspects of the claim and then liaise between you and your insurance company? This provides you with a level playing field and gives you more control in the negotiations of your settlement. You can be assured that you will receive all you are entitled to rather than what only what the insurance company lets you think you can claim!

Excellent Building Restoration Contractors, when your property has been affected by fire, escape of water, flood or impact damage the effect of the event is upsetting enough on its own. If you then have to factor the stress of dealing with your insurance company followed by hiring local builders to repair your property how do you know that the builders you employ will do a good job.

And are they experienced enough to carry out the work needed to restore your property back to its pre-loss condition? We use our vetted local builders to undertake all works these contractors are closely managers and who have a wealth of experience in flood, fire, and escape of water and impact damage restoration building works.

Do you Need Help with YOUR Insurance Claim? If you have suffered a fire, flood or any other insured event to your home or business, our 24/7 helpline is available to provide you with free Claims Management solution and advice 24 hours a day where you can talk directly to one of our local managers. Due to the fact that we work for you and not the insurer, we can act as your personal insurance claims manager. Remember we put your interests first.

FAQs

Q. Who does Concept work for?

A. We work for you the policyholder and not the insurance company. The insurance company will have someone looking after their interests, in the main this will be a Loss Adjuster. Our role is to ensure your interests are looked after and a full and fair settlement is reached.

Q. Do I have to get quotes?

A. No, in a nutshell, if we are appointed as your claims representative, there is no need to gain additional quotes, as we will survey the damage and provide a full detailed report with cost to your insurer on your behalf. This is an unfair practice by insurance companies in any instance as they are putting you in a position to vet and quantify an appropriate contractor.

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